Café Rico Returns Policy

At Café Rico we value our customer's privacy greatly. We guarantee to only use information you submit to provide a quick and convenient service for you.

We guarantee that every transaction with Café Rico placed online is a secure transaction using our 128-bit SSL security.

All payment details are received encrypted via our 128-bit SSL secure servers. They are only unencrypted when your order is being processed.

We use customer information to improve the services and shopping experience that we offer at Café Rico. Gathered information is used to process orders, deliver products, process payments, and communicate with customers regarding their orders, products, services and offers.

Cookies

What is a Cookie?

"Cookies" are small files of letters and numbers that are downloaded and stored by your browser on your computer, mobile or handheld device when you access certain websites. Cookies are used to make websites function more efficiently. As well as other functions, they allow websites to recognise a user’s device and remember specific settings selected during earlier visits. Cookies are normally deleted after a certain amount time depending on your browser settings and can be manually deleted by the user at any time. If you would like to find out more about cookies please visit www.allaboutcookies.org.

Why do Café Rico use cookies?

The cookies created by this site do not contain any personally identifying information, but they do enable you to store items in your shopping basket. These Cookies are essential and are required to be enabled for the ordering process to work. Choosing not to allow Cookies would result in the website not being able to function as desired. For example, if an item is added to the basket and the user continues to shop by navigating to another page, the basket will automatically be refreshed with no memory of the previous addition.  

Like the majority of online retailers we also use analytic cookies to track visitor interactions. This data is used to generate statistics concerning the use of the website and to find problems and inconsistencies on the website. This allows us find areas of the website that are under performing and provide the best possible shopping experience to our customers. The cookie does not contain any personal information and is used solely for web analysis.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of these cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This website also uses Hitslink by Net Applications to analyze traffic to this website. Hitslink uses cookies to enhance the ability to track page views and visitor usage patterns. The cookie is used to help us measure the number of visits, average time spent, page views and other statistics relating to your use of this site. This information does not in any way reveal any personal data about visitors.

How to manage Cookies

Most web browsers automatically accept cookies, but you can usually prevent your browser from doing so. Please remember however, they are essential for the website to function correctly. You can enable or disable cookies by changing your website browser settings to accept or reject cookies according to your level or comfort. Please visit http://www.allaboutcookies.org/manage-cookies/ for more information.

Mailing List

Café Rico operates an opt-in mailing list. If you have subscribed to our newsletter service we may occasionally update you on new products, news and offers via email. These emails will include an opt-out option. Replying to the "unsubscribe" link will ensure you are removed from our mailing list.