Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We strive to provide a next day delivery service as standard on all Internet orders placed before 1:00pm for items that are in stock. All orders are sent next working day.
You can create an account while checking out.
Please get in touch with us immediately to update your delivery address. If the order has already been dispatched we will not be able to update the address.
You can do this in your account. Alternatively you will receive emails informing you of the order progress.
No card details are stored on our servers.
We charge standard VAT.
We ship to Mainland UK, Scotland, Northern Ireland and the Channel Islands.
We will endeavour to pack your goods in one package dependent on size and quantity.
If you need to swap an item
Returns and Exchanges
We have a 14 day returns policy for unopened/unused items.
Please get in touch with us and we will rectify the situation.
Please get in touch with us and we will rectify the situation.
Café Rico Ltd, Archard House. Waverley Rd. Weymouth, Dorset DT3 5HL
Please call us on 01305 761900 or email us using the contact form.
Please contact us immediately and we will update the delivery address if the order has not been dispatched.
Please contact us as soon as possible and we will cancel the order if it has not been dispatched.
Unfortunately this is not possible.
